- Veteran online casino
- Generous welcome bonus
- Personalized Daily Deal
- Native iPhone app
- Non-stop customer support
- No Android app
JackpotCity Casino has been operating since its establishment in 1998 and since then it has created an interactive platform for online casino games that can be played on varied devices. The online casino has gained its license from the Malta Gaming Authority and Kahnawake Gaming Commission and has obtained a certificate from eCOGRA, an independent testing agency for the online gambling system.
JackpotCity Casino has created a varied and exciting platform with more than 500 games available at any moment across multiple devices. The online casino operates mainly in Malta and Canada and it is restricted in number of countries, full list of which can be found at on their website.
Exclusive Casino Welcome Bonus
JackpotCity Casino surprises you (in all of the right ways) the very moment you join with a generous Casino Welcome Bonus!
JackpotCity Casino has one of the BEST welcome bonuses on the online casino market. The casino offers to all new participants a joining bonus of up to €1600 for the first four deposits the player makes.
In order to obtain the welcome bonus, there are a number of conditions that need to be fulfilled, and they are as follows:
- First and foremost, a new participant needs to register his/her new account. To do so, upon selecting to register a new account, they must select the country of residence, select a user name, create a password, and introduce personal information such as their name, e-mail address, billing address, phone number etc.
- After successfully registering, the new account holder can receive up to €1600 broken down into 4 deposits. To receive the entirety of the bonus, the account holder must make 4 deposits that will be 100% matched by JackpotCity Casino up to €400/deposit.
- In order to qualify for receiving the welcome bonus, the account holder must make a deposit of a minimum of €10, with wagering requirements of 70x, and the bonus must be claimed within a maximum of 7 days after the new account has been registered.
Exciting JackpotCity Bonuses and Promotions
JackpotCity Casino does not stop at the Welcome Bonus! – it offers incredible deals that compete with everything else available on the market.
Besides the welcome bonus, the online casino often offers bonuses to all account holders on its platform, thus rewarding their loyalty and activity, and are as follows:
- Daily Deal
One of the most popular promotions that the online casino offers is the „Daily Deal” promotion, which is a guaranteed match offer every single day. The promotion depends on each player’s gameplay (i.e. amount, frequency etc.) and for that reason, the bonus will be personalized for each and every player and will also differ from day to day.
- Bonus Wheel
This is one of the most recent bonuses introduced by JackpotCity Casino and it is offered to active gamblers who have made at least one deposit.
All account holders that have previously made at least one deposit can choose to spin the Bonus Wheel and have the opportunity to win cash prizes and free spins.
- JackpotCity Casino Loyalty Programme
JacpotCity Casino Going have come up with a sensational way to reward their customers’ loyalty and has created a uniquely designed programme that enables account holders to earn loyalty points that can later be exchanged for casino bonus credits.
The loyalty program starts the moment a player registers a new account. From that moment, the player is given the Bronze level and receives 2500 loyalty points to start with. Continuing to wager will earn the player further loyalty points, which differ depending on the game and amount played, and will eventually take the player through various tiers of the loyalty programme.
The JackpotCity Casino Loyalty Programme works as follows:
- On cash wagers on casino games each player earns points
- The loyalty points can then be exchanged (in predetermined conditions)
- The player will receive bonus credits for the points exchanged
- The bonus credits will then be credited to the player’s bonus balance
- The bonus credits can be used by players to continue playing
For their loyalty, besides earning loyalty points, players will be ranked up through the 6-tier system. They start at the Bronze level, and can be taken to Silver, Gold, Platinum, Diamond and finally Prive.
Registering a New JackpotCity Casino Account
All new players are welcome to join the online casino, so long as they are above the required age limit!
It is very simple to open up an account with JackpotCity Casino and it can be done by following just 3 steps:
- In order to register a new account, the player must click on the „Sign Up” button located at the top right corner of every page.
- The player will then be taken to a new page which needs to be filled with information as follows: country, username, password, e-mail, phone number, first and last name, date of birth, gender, preferred language, currency and detailed billing address.
- After ticking the mandatory field confirming the player is over 18 years old, all is left to do is to click register and the new account will be created
JackpotCity Casino Deposits and Withdrawals
All JackpotCity Casino account holders can deposit and withdraw using a few very easy methods such as credit and debit cards, bank transfers, cheques, prepaid solutions and even web wallets.
All the account holder needs to do is to go to the „Banking” tab, select the preferred method of depositing or withdrawing and fill in their details to initiate the transaction and then click submit.
Deposits and withdrawals can be completed at any time, and there is a dedicated customer service team available 24/7 in case of need.
It should be noted that JackpotCity Casino may ask for proof of identity upon registration and/or prior to processing financial transactions. The online casino may ask you for the following:
- Proof of income (if applicable)
- Copy of photographic ID (i.e. passport, driver’s license, ID card etc.)
- Documents that confirm residences such as a utility bill or bank statements (no older than 6 months)
- Proof of ownership of payment method (i.e. credit or debit card etc.) used to deposit or withdraw funds
Easy Casino Deposits
Any account holder that has registered their account can deposit using one of the preferred methods (i.e. bank transfer, credit or debit cards etc.).
JackpotCity Casino offers the following banking options to their account holders to make deposits:
- Visa Electron
There is no minimum deposit amount required to open an account and play, however in order to receive the welcome bonus a minimum deposit of €10 is needed.
Fast Casino Withdrawals
Withdrawals are also made very easy with JackpotCity Casino. Using the same array of banking options, the account holder must choose the preferred method of payment and they should receive the money usually within 24 hours.
Although there is no minimum amount to be withdrawn, is it important to be aware of applicable withdrawal fees if the amount withdrawn is below a certain range. The full list of fees and amount threshold can be found at the Withdrawal-Policy (https://viperlobby.eu/nbc/banking-terms.aspx).
The maximum amount that can be withdrawn by an account holder per every 24-hour period is £10.000 or currency equivalent.
JackpotCity Casino Website
JackpotCity Casino has a very well-organised website, consisting of all the information that a player needs but also it has an easy reach to all the games and options available.
The Home page is the first interaction with the Casino that a player will have, and it will offer information that a player needs but also it offers the options to go to different related pages such as Casino Games, Legal Information etc.
The Home page of the website presents bits and pieces of valuable information available on the website, but it also illustrates the most convenient features the Casino has to offer to new and existing account holders.
On the Home page, the players will find a summary of everything that the casino offers, the software that it uses, the games that it features, the biggest bonuses available, support that players might need and the banking options available to choose from in order to play.
The Home page will allow you to seamlessly navigate to other pages to receive in-depth information about various features such as Casino Games, Mobile Casino, Promotions, Banking, contacts etc. just by clicking the buttons available at the top of the page.
The Casino has also created on the Home page a button for Sign Up and has made it very easy to notice, as it has been created in a light colour to contrast the dark background.
Lastly, at the bottom of the Home page, the players will find 4 neatly structured categories: Quick Links, Casino Links, About Us, and Legal, each of them with further subcategories that can be clicked and will automatically take the user to a different page where in-depth information about each category is available.
JackpotCity Mobile Casino
JackpotCity Casino offers a Mobile Casino version available for all users on all types of devices.
The users can either download the Mobile Casino app or they can visit the website through their browser regardless of their choice of device, smartphone or tablet. The Mobile Casino has been developed in such a way that players can enjoy high-quality graphics on their device regardless of the operating system they use (Apple, Android, Blackberry OS etc.).
The Mobile Casino players have an array of over 200 games to choose from, with new games being introduced on a regular basis and very rewarding personalized bonuses, including the Welcome Bonus.
Various Popular Casino Games
Perhaps one of the most diversified online casino platforms available, JackpotCity Casino offers over 500 casino games to its players, making thus sure there are plenty of games suited for every individual.
The online casino has made a habit of launching new games quite regularly, to ensure players always have something new and exciting to try, therefore never getting bored.
- Online Slots
JackpotCity Casino offers an array of over 300 online slots through its platform. The casino has selected for all account holders award-winning online slot games available 24/7 on the platform.
The vast majority of online slots are classic 3-reel games that even the most inexperienced players can easily use as a starting point for online casino games. All slot games present an intricate storyline and have a central theme, thus offering the highest level of entertainment for the players whilst on the platform.
Some of the most popular online slot games are Terminator 2, Playboy, and Tomb Raider. They offer extravagant bonuses and feature-themed graphics and sounds, making the players’ experience immersive and pleasant.
- Online Roulette
JackpotCity Casino offers one of the most classic and sought-after games in the casino industry, Roulette!
Roulette, translated as the little wheel from the French language, is a game that has been first played in the 18th century, and it is based on a wheel with alternately-coloured black and red panels numbered from 1 to 36, with two green panels with the numbers 0 and 00. The players can make various wagers, such as the number on which the ball will lend, the colour of the panel etc.
JackpotCity offers a no-deposit practice mode, where players can practice and better understand the way the roulette works, before deciding to wager their own money.
The online casino also offers variations of French, European and American roulette, each having few differences from one other, making the experience more dynamic for the players.
- Online Blackjack
JackpotCity Casino offers a complete package of games, including the iconic casino game Blackjack.
Known as the game of 21, blackjack has become a very loved game in the casino industry, as it is a game that combines skills with a bit of chance, wrapping it in thrill throughout the time it is played.
Of course, JackpotCity Casino hasn’t just relied on offering its players the classic game of blackjack but has a varied and pleasing array of over 40 blackjack variations that players can choose from, including Atlantic City Blackjack, Vegas Downtown Blackjack, High Streak Blackjack and Double Exposure Blackjack.
JackpotCity Canadian Customer Support
JackpotCity Casino has gone above and beyond for their customers to ensure they get the support that’s needed, whether it is urgent or just a simple query.
The online casino has 24-hour support 7 days a week available in multiple languages, therefore customers can get in touch with the casino at any given time whatever their concerns might be. Customers have the first option of getting in touch via e-mail, however, the online casino suggests this method be used only for non-urgent concerns or queries.
The second way customers can get in touch is through the live chat that can be found on the “Contact Us” page at the click of a button. The online chat is available 24/7 and handles all sorts of issues that can be related to, including but not limited to forgotten passwords, deposit or withdrawal questions, account verification etc.